B2C Travel Solution

Suitable for Travel Agencies, Tour Operators and DMCs, TravelForceLive B2C solution offers an eCommerce website interface where retail customers can directly make online bookings for various travel products and services. The website offers simple process of real time bookings with options of “Pay by Credit/Debit card” or “Book Now Pay Later”. The website is synchronised with a web based mid office system where the bookings can be tracked by staff users for any further clarifications requested by customers. The mid office system also provide staff user interface for making bookings by call center staff, configuring holiday packages and access to admin user for supervising the business progress.

TravelForceLive B2C has unique capability of facilitating self service tools to customers where they can make online bookings, generate own booking vouchers and flight tickets, check history of bookings & payments and send request for cancellation or amendment anytime and from anywhere.

Key features of B2C

  • Comprehensive search and bookings of Flights (One Way/Return/Multi-stops), Hotels, Transfers, Sightseeing and Holiday Packages
  • Multi-lingual support
  • The possibility to manually select any preferred currency from a convenient drop-down
  • Loyalty Program (may give a customer advanced access to new products, special sales coupons or free merchandise)
  • Coupon Code Program (redeem promotional codes and coupons for your website)
  • Highly customizable workflow
  • Multi-Vertical Cart feature
  • Payment using Credit/Debit Cards
  • Deals and Promotions
  • Email Alerts for confirmed/canceled bookings and refunds
  • Book Now Pay Later feature
  • Live Chat feature provided by the third party
  • Mobile friendly User Interface
  • Digital marketing with SEO Services
  • Ability to specify HTML script code like Google Analytics, PPC, etc.

Other Related Solutions:

B2B Travel Solutions Mobile Apps

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